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Comment on If my flatmate breaks something do I have to pay for it?

If my flatmate breaks something do I have to pay for it?

Posted on Wednesday 28th of March 2018

Who is liable for damage will be dependent on whether there is one tenancy agreement signed by everyone or if each of the tenants sign separate tenancy agreements. If you're yet to move in you should contact your agent/landlord to find out which one of these will be relevant to your tenancy. Joint tenancy agreements If you sign a joint tenancy agreement with other people, you're all liable for each other's actions during that tenancy. The contract is signed by everyone and...Read More

Comment on If I'm renting a flat while I'm at university, should my deposit be protected?

If I'm renting a flat while I'm at university, should my deposit be protected?

Posted on Thursday 22nd of March 2018

If you're renting somewhere to live from a private landlord or letting agent and pay them a deposit, your money should be protected with a tenancy deposit scheme. This includes if you've moved somewhere new for college or university and are renting while you're a student. The landlord or letting agent will usually ask you to pay a deposit before you move in, then they legally have to transfer your money to a tenancy deposit scheme within 30 working days of the tenancy start date. The...Read More

Comment on Ask SafeDeposits - Do I need permission to have guests stay over?

Ask SafeDeposits - Do I need permission to have guests stay over?

Posted on Wednesday 20th of December 2017

With many people finishing up for the Christmas holidays, you might plan on having guests to stay while you're off - but if you rent your home, do you need to ask your landlord for permission? Your tenancy agreement should have a clause which explains any conditions related to guests. For example, your tenancy agreement might say that you're allowed to have a guest stay for two weeks, but after this period you will need written permission from the landlord to allow them to...Read More

Comment on Feedback survey results 2017

Feedback survey results 2017

Posted on Wednesday 20th of December 2017

With New Year next weekend, we thought we'd take a moment to reflect on the results of our landlord and letting agent and tenant feedback surveys results from 2017. Tenant feedback survey We started with our tenant feedback survey back in July, receiving an astonishing 2924 responses in only two weeks. We're pleased to report that 86% of tenants confirmed they had received a welcome email or letter from SafeDeposits, which confirms their deposit is protected and includes a...Read More

Comment on Ask SafeDeposits - How do I stop my home getting damp this winter?

Ask SafeDeposits - How do I stop my home getting damp this winter?

Posted on Friday 15th of December 2017

There are lots of ways that you can help stop condensation and damp appearing in your home. Small changes can make a big difference, and could save you money and health problems further down the line. The impact of damp and condensation on your health can be significant as these issues can cause allergies, respiratory issues and even affect the immune system. Dry clothes outside - not on the radiators During winter, it's natural to want to dry clothes indoors, but doing so creates higher...Read More

Comment on Christmas opening hours

Christmas opening hours

Posted on Wednesday 13th of December 2017

We are open over the festive period, but please note that some opening hours will be affected: Friday 22nd December: 9am - 3pm Saturday 23rd December: Closed Sunday 24th December: Closed Monday 25th December: Closed Tuesday 26th December: Closed Wednesday 27th December: 9am - 5pm Thursday 28th December: 9am - 5pm Friday 29th December: 9am - 5pm Saturday 30st December: Closed Sunday 31st January: Closed Monday 1st January: Closed Tuesday 2nd January: Closed We will resume...Read More