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SafeDeposits Scotland Blog

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Comment on The Mission

The Mission

Posted on Tuesday 17th of March 2015

Welcome to my first blog post. I had planned to write this at the beginning of the year and already it's March – time flies when you're having fun! It's been nearly two years since I started at SafeDeposits Scotland, and for the majority of that time I have been very office focused, but for very good reasons. Finding and moving into our new Glasgow offices, bringing our call centre back in-house, growing the team, paying off our start up loan, treasury...Read More

Comment on Landlord fined one third of the deposit for non-compliance

Landlord fined one third of the deposit for non-compliance

Posted on Friday 27th of February 2015

In the latest ruling under the Tenancy Deposit Schemes (Scotland) Regulations 2011, a landlord has been fined one third of the deposit amount for non-compliance. In Jenson v Fappiano, the landlord failed to transfer a deposit of £1,000 to an approved tenancy deposit scheme or to provide the tenant with the Prescribed Information. The landlord was a first time landlord who had moved in with his father to let out his own home and had "no specialist knowledge of property...Read More

Comment on February's adjudication digest: Meter readings

February's adjudication digest: Meter readings

Posted on Tuesday 10th of February 2015

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions. This blog post is for guidance only – it is not intended to guarantee when an award will be made. Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us. Meter readings This...Read More

Comment on January adjudication digest: Time is money

January adjudication digest: Time is money

Posted on Wednesday 28th of January 2015

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions. This blog post is for guidance only – it is not intended to guarantee when an award will be made. Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us. Time is money This...Read More

Comment on How do I get my deposit back?

How do I get my deposit back?

Posted on Monday 5th of January 2015

Your deposit will not be repaid automatically. You must follow the steps below first. Before you begin We sent you a Deposit Protection Certificate by email or post when your deposit was first transferred to us, which confirms: The Deposit Account Number for your deposit; Your Deposit Repayment Number, which is the password for your personal account with SafeDeposits. You should not share this with anyone or use another tenant's Deposit Repayment Number to log in; Who the lead...Read More

Comment on Christmas opening hours

Christmas opening hours

Posted on Wednesday 17th of December 2014

We are open over the festive period, but please note that some opening hours will be affected: Wednesday 24th December: 9am – 3pm Thursday 25th December: Closed Friday 26th December: Closed Saturday 27th December: Closed Sunday 28th December: Closed Monday 29th December: 9am – 5pm Tuesday 30th December: 9am – 5pm Wednesday 31st December: 9am – 3pm Thursday 1st January: Closed Friday 2nd January: Closed Saturday 3rd January: Closed Sunday 4th January:...Read More