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Comment on Can the adjudicator consider a counter-claim against the landlord?

Can the adjudicator consider a counter-claim against the landlord?

Posted on Thursday 26th of April 2018

As a tenant you pay a deposit as a promise you will follow the terms and obligations in the tenancy agreement (you need to: make sure the property is as clean when you move out as it was when you moved in, no damage the property or its contents, to pay the rent etc.). If you don't stick to these terms, your landlord may wish to make a claim against your deposit. If your landlord does make a claim and you disagree, you can refer the dispute to our free adjudication service. SafeDeposits...Read More

Comment on How do I make sure my tenancy runs smoothly?

How do I make sure my tenancy runs smoothly?

Posted on Friday 20th of April 2018

One of the most common reasons that people come to Shelter Scotland for help with is disputes between tenants and landlords. These represented 10% of all the cases we saw in 2016-17, and 20% of the cases from people who live in the private rented sector (PRS). Even more staggeringly, 46% of all the people who came to us for help were living in the PRS - a group that only makes up 14% of all households in Scotland. So, what can you do, as a tenant, to ensure...Read More

Comment on If my flatmate breaks something do I have to pay for it?

If my flatmate breaks something do I have to pay for it?

Posted on Wednesday 28th of March 2018

Who is liable for damage will be dependent on whether there is one tenancy agreement signed by everyone or if each of the tenants sign separate tenancy agreements. If you're yet to move in you should contact your agent/landlord to find out which one of these will be relevant to your tenancy. Joint tenancy agreements If you sign a joint tenancy agreement with other people, you're all liable for each other's actions during that tenancy. The contract is signed by everyone and...Read More

Comment on If I'm renting a flat while I'm at university, should my deposit be protected?

If I'm renting a flat while I'm at university, should my deposit be protected?

Posted on Thursday 22nd of March 2018

If you're renting somewhere to live from a private landlord or letting agent and pay them a deposit, your money should be protected with a tenancy deposit scheme. This includes if you've moved somewhere new for college or university and are renting while you're a student. The landlord or letting agent will usually ask you to pay a deposit before you move in, then they legally have to transfer your money to a tenancy deposit scheme within 30 working days of the tenancy start date. The...Read More

Comment on Making alterations to a property as a tenant

Making alterations to a property as a tenant

Posted on Wednesday 14th of March 2018

Many landlords don't allow any permanent changes to be made to their property. If you have an established and trusting relationship with your landlord they may be happy for you to make alterations. You will have to reach an agreement before thinking of doing anything - if you don't you may lose out on your deposit at the end of the tenancy. Any agreement reached should be put in writing so there is no room for disagreement at the end of the tenancy. If it's a phone call...Read More

Comment on Ask SafeDeposits - Do I need permission to have guests stay over?

Ask SafeDeposits - Do I need permission to have guests stay over?

Posted on Wednesday 20th of December 2017

With many people finishing up for the Christmas holidays, you might plan on having guests to stay while you're off - but if you rent your home, do you need to ask your landlord for permission? Your tenancy agreement should have a clause which explains any conditions related to guests. For example, your tenancy agreement might say that you're allowed to have a guest stay for two weeks, but after this period you will need written permission from the landlord to allow them to...Read More