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Free registration of tenancy deposits in Scotland from our offices in Glasgow.

SafeDeposits Scotland Blog

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Comment on SafeDeposits ADR top tips

SafeDeposits ADR top tips

Posted on Friday 14th of June 2013

We recognise that often landlords and letting agents will have a valid reason to withhold a deposit, or a share of it, at the end of a tenancy - but with the arrival of tenancy deposit schemes, the process of claiming has changed dramatically, especially if the tenant disputes the claim. While no one wants a tenancy to end in a dispute over the deposit, if it does, it's best to be prepared. SafeDeposits is committed to helping landlords and letting agents know what to expect if the deposit...Read More

Comment on Tenants and SafeDeposits Scotland

Tenants and SafeDeposits Scotland

Posted on Wednesday 9th of October 2013

Warning: this blog post contains essential info on how to get your deposit back at the end of the tenancy!

Tenancy deposit schemes were introduced to ensure that tenants are able to get their deposit back from their landlord or agent when they move out, provided they have: met the terms of their tenancy agreement; not damaged the property or its contents; paid their rent and bills. But while tenancy deposit schemes were introduced to help, we recognise that the new process...Read More

Comment on How do I get my deposit back?

How do I get my deposit back?

Posted on Wednesday 4th of June 2014

  If your deposit is held by SafeDeposits, you need to follow the repayment steps below to claim your deposit back. If you would prefer to watch a video, the repayment steps are also explained on our YouTube channel. Before you begin We sent you a welcome email or letter when your deposit was first transferred to us, which confirms: The deposit account number (DAN) for your deposit You share this reference with your landlord, letting agent and anyone you live with; The...Read More

Comment on Student tenant reminder

Student tenant reminder

Posted on Thursday 5th of May 2016

Are you moving out of your flat at the end of this semester? Your deposit won't be repaid automatically. You must complete the repayment steps below first: Repayment steps 1. When you move out, your landlord or letting agent will usually enter a repayment request through our website first. This will confirm if your full deposit should be repaid to you and your flatmates, or if they want to make any deductions for cleaning, damage, etc.; 2. We will email a copy of their repayment...Read More

Comment on June adjudication digest: Hop in the shower

June adjudication digest: Hop in the shower

Posted on Tuesday 28th of June 2016

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions. This blog post is for guidance only – it is not intended to guarantee when an award will be made. Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us. Hop in the shower In...Read More

Comment on Ask SafeDeposits: What happens if there's no response to a repayment request?

Ask SafeDeposits: What happens if there's no response to a repayment request?

Posted on Thursday 3rd of August 2017

Ask SafeDeposits: What happens if there's no response to a repayment request? The importance of contact details When a landlord registers a deposit, we ask for contact details for the tenant, specifically a phone number (preferably a mobile number) and email address. We can't stress enough how important contact details are: we need to be able to contact the tenant after they move out of the property to ask them to complete the repayment steps. If we can't contact the tenant, the...Read More