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Comment on Guest post by Cats Protection: Renting with cats

Guest post by Cats Protection: Renting with cats

Posted on Tuesday 8th of August 2017

The art of purr-suading landlords More and more people in Scotland and across the UK are privately renting. Many people in this type of housing are unable to become pet owners, as it is common for landlords to prohibit pets. A Cats Protection survey of our network of adoption centres and branches that rehome cats found that over half of the respondents said it was 'very' or 'extremely' difficult to rehome cats into homes privately rented from a landlord. However,...Read More

Comment on Ask SafeDeposits: Can the adjudicator consider a counter-claim against the landlord?

Ask SafeDeposits: Can the adjudicator consider a counter-claim against the landlord?

Posted on Friday 25th of August 2017

If you rent your home, your landlord or letting agent will usually ask you for a deposit. You pay a deposit as a promise you will follow the terms of your tenancy agreement (for example, the tenancy agreement may specify that you need to: pay a certain amount of rent every month, make sure the property is as clean when you move out as it was when you moved in, not damage the property or its contents, etc.). There should be a deposit clause in your tenancy agreement which specifies what terms...Read More

Comment on Ask SafeDeposits: How do I use the evidence portal?

Ask SafeDeposits: How do I use the evidence portal?

Posted on Friday 1st of September 2017

If a landlord and tenant can't agree on how a deposit should be repaid, we offer an independent adjudication service to help. This means we'll ask the landlord and lead tenant for further information about the tenancy. An independent adjudicator will decide what repayment is fair based on that information. The landlord (or letting agent, if one is acting on the landlord's behalf) and lead tenant can provide information through our online evidence portal. We've shared a step-by-step guide...Read More

Comment on Ask SafeDeposits: Who is liable for unpaid utility bills?

Ask SafeDeposits: Who is liable for unpaid utility bills?

Posted on Friday 3rd of November 2017

It's not uncommon for unpaid utility bills to be left behind after a tenant moves out - but is it the landlord or tenant who should foot the bill? This depends on what's specified in the tenancy agreement and whose name is registered with the utility companies. If the landlord is registered with the utility companies If the bills are in the landlord's name, the tenant can pay the landlord directly for the utilities they use. This should be outlined in the tenancy agreement and means the...Read More

Comment on Ask SafeDeposits: Who can claim the deposit back?

Ask SafeDeposits: Who can claim the deposit back?

Posted on Friday 10th of November 2017

After a tenancy comes to an end, either the landlord (or their letting agent) or tenant can log in to the SafeDeposits website to enter a repayment request. This will confirm how the deposit should be repaid (e.g. if the full amount should be repaid to the tenant, or if any should be paid to the landlord for rent arrears, cleaning, etc.). How quickly should a repayment request be entered? A repayment request can be entered on the same day as the tenancy ends. There is no legal time frame...Read More

Comment on Ask SafeDeposits: Can a deposit be transferred between deposit accounts?

Ask SafeDeposits: Can a deposit be transferred between deposit accounts?

Posted on Thursday 16th of November 2017

When a landlord or letting agent has multiple properties a tenant might want to move from one property into another. We're often asked if the address on the deposit account can be updated to the new address, or if the money can be transferred from one deposit account into another. Unfortunately we can't change an address or transfer funds internally within a user's account because the Tenancy Deposit Schemes (Scotland) Regulations 2011 require a deposit to be repaid from the scheme...Read More