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Free registration of tenancy deposits in Scotland from our offices in Glasgow.

SafeDeposits Scotland Blog

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Comment on Ask SafeDeposits: How do I use the evidence portal?

Ask SafeDeposits: How do I use the evidence portal?

Posted on Friday 1st of September 2017

If a landlord and tenant can't agree on how a deposit should be repaid, we offer an independent adjudication service to help. This means we'll ask the landlord and lead tenant for further information about the tenancy. An independent adjudicator will decide what repayment is fair based on that information. The landlord (or letting agent, if one is acting on the landlord's behalf) and lead tenant can provide information through our online evidence portal. We've shared a step-by-step guide...Read More

Comment on Ask SafeDeposits: Who is liable for unpaid utility bills?

Ask SafeDeposits: Who is liable for unpaid utility bills?

Posted on Friday 3rd of November 2017

It's not uncommon for unpaid utility bills to be left behind after a tenant moves out - but is it the landlord or tenant who should foot the bill? This depends on what's specified in the tenancy agreement and whose name is registered with the utility companies. If the landlord is registered with the utility companies If the bills are in the landlord's name, the tenant can pay the landlord directly for the utilities they use. This should be outlined in the tenancy agreement and means the...Read More

Comment on Ask SafeDeposits: Who can claim the deposit back?

Ask SafeDeposits: Who can claim the deposit back?

Posted on Friday 10th of November 2017

After a tenancy comes to an end, either the landlord (or their letting agent) or tenant can log in to the SafeDeposits website to enter a repayment request. This will confirm how the deposit should be repaid (e.g. if the full amount should be repaid to the tenant, or if any should be paid to the landlord for rent arrears, cleaning, etc.). How quickly should a repayment request be entered? A repayment request can be entered on the same day as the tenancy ends. There is no legal time frame...Read More

Comment on Ask SafeDeposits: Can a deposit be transferred between deposit accounts?

Ask SafeDeposits: Can a deposit be transferred between deposit accounts?

Posted on Thursday 16th of November 2017

When a landlord or letting agent has multiple properties a tenant might want to move from one property into another. We're often asked if the address on the deposit account can be updated to the new address, or if the money can be transferred from one deposit account into another. Unfortunately we can't change an address or transfer funds internally within a user's account because the Tenancy Deposit Schemes (Scotland) Regulations 2011 require a deposit to be repaid from the scheme...Read More

Comment on National Maintenance Week 2017

National Maintenance Week 2017

Posted on Monday 20th of November 2017

The annual National Maintenance Week campaign raises awareness of the importance of regular care to maintain a property. With the week taking place from Friday 17th November to Friday 24th November, it's also a perfect opportunity to give your home a health check before the wet and cold weather over winter causes any problems. Whether you own or rent an old house or modern flat, the Society for the Protection of Ancient Buildings, the charity behind National Maintenance Week, have shared...Read More

Comment on Ask SafeDeposits: Should I tell my landlord if I'm going on holiday?

Ask SafeDeposits: Should I tell my landlord if I'm going on holiday?

Posted on Wednesday 29th of November 2017

With Christmas quickly approaching, a lot of tenants will be planning to pack up and go on holiday - whether it's to stay with family or friends, or to head abroad for some winter sunshine - but do you have to tell your landlord or letting agent if you're leaving your home empty? Your tenancy agreement should have a clause which explains your responsibilities if you leave the property empty. For example, your tenancy agreement might say that you need to tell your landlord...Read More