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Free registration of tenancy deposits in Scotland from our offices in Glasgow.

SafeDeposits Scotland Blog

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Comment on How do I get my deposit back?

How do I get my deposit back?

Posted on Wednesday 4th of June 2014

  If your deposit is held by SafeDeposits, you need to follow the repayment steps below to claim your deposit back. If you would prefer to watch a video, the repayment steps are also explained on our YouTube channel. Before you begin We sent you a welcome email or letter when your deposit was first transferred to us, which confirms: The deposit account number (DAN) for your deposit You share this reference with your landlord, letting agent and anyone you live with; The...Read More

Comment on What happens if there's no response to a repayment request?

What happens if there's no response to a repayment request?

Posted on Thursday 2nd of August 2018

The importance of contact details When a landlord registers a deposit, we ask for contact details for the tenant, specifically a phone number (preferably a mobile number) and email address. We can't stress enough how important contact details are: we need to be able to contact the tenant after they move out of the property to ask them to complete the repayment steps. If we can't contact the tenant, the repayment will be much slower for the landlord and tenant. As we need to contact the...Read More