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SafeDeposits Scotland Blog

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Comment on Tenants and SafeDeposits Scotland

Tenants and SafeDeposits Scotland

Posted on Wednesday 9th of October 2013

Warning: this blog post contains essential info on how to get your deposit back at the end of the tenancy!

Tenancy deposit schemes were introduced to ensure that tenants are able to get their deposit back from their landlord or agent when they move out, provided they have: met the terms of their tenancy agreement; not damaged the property or its contents; paid their rent and bills. But while tenancy deposit schemes were introduced to help, we recognise that the new process...Read More

Comment on Adjudication digest - November 2013

Adjudication digest - November 2013

Posted on Wednesday 27th of November 2013

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions. This blog post is for guidance only – it is not intended to guarantee when an award will be made. Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us.

Warning – smoking can...Read More

Comment on Adjudication digest - December 2013

Adjudication digest - December 2013

Posted on Tuesday 17th of December 2013

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions. This blog post is for guidance only – it is not intended to guarantee when an award will be made. Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us. Sorry, I need to...Read More

Comment on How do I get my deposit back?

How do I get my deposit back?

Posted on Tuesday 19th of May 2015

Your deposit will not be repaid automatically. The landlord and the tenant must follow our repayment process to confirm how the deposit should be repaid (e.g. if the full amount should be repaid to the tenant(s), or if any is to be paid to the landlord or letting agent) and to provide bank details, before we can pay out the deposit. Before you begin We sent you a Deposit Protection Certificate by email or post when your deposit was first transferred to us, which confirms: The Deposit...Read More

Comment on July adjudication digest: Say goodbye to stains

July adjudication digest: Say goodbye to stains

Posted on Monday 18th of July 2016

The adjudication digest takes a recent decision by a SafeDeposits adjudicator and sets out the reasons behind it. We hope that you will find these digests informative in understanding how we reach our adjudication decisions. This blog post is for guidance only – it is not intended to guarantee when an award will be made. Each dispute is different and the actual award made will be based on our interpretation of the specific evidence presented to us. Say goodbye to...Read More

Comment on Five Common Communication Mistakes

Five Common Communication Mistakes

Posted on Tuesday 12th of July 2016

In this edition of our 'Five Common… Mistakes' blog series, we're talking about communication mistakes landlords, letting agents and tenants often make: 1. Not updating the check-in report When you move in, you should immediately inspect the condition and cleanliness of the property and update your check-in report if anything is damaged, worn out or dirty. In the excitement of moving in, a scuff on the wall or grubby bath seal might not seem important, but, if...Read More