The below content was produced by the Scottish Government and is reproduced here for your information.

To help you understand your rights and access information about the support available, the Scottish Government has worked with tenants' rights groups, landlord and letting agent representatives and the tenancy deposit schemes to send you links to key information for tenants in the private rented sector. We hope you find this helpful.

Renters' rights

Protection from eviction during coronavirus:

Repairs and landlord access to your home:

Discretionary Housing Payments (DHPs)

if you rent your home, and you get Housing Benefit or Universal Credit, but still can't afford your housing costs, you may be eligible for a Discretionary Housing Payment. For more information on DHPs, and how to apply, please use the following link:

Financial support

If you have less money because of COVID-19 or have questions on work, including information on the furlough scheme or are self-employed, this Citizens Advice Scotland page provides advice and information. There is also advice about being aware of coronavirus scams:

If you want to talk through your problems with an independent impartial expert adviser or have a question that isn't answered here, you can go to to find your local CAB's contact details or phone the Scottish Citizens Advice Helpline on 0800 028 1456.

If you are having trouble paying your rent or have questions about financial support or if you are struggling with gas and electricity bills Shelter Scotland has advice and information on this page:

You can contact Shelter Scotland on their helpline or for a digital chat option here:

Financial support for unpaid carers:

Other issues

If you are experiencing domestic abuse:

If you are self-isolating or shielding and don't have family, friends or neighbours who can help you, there is a national helpline you can call: national assistance helpline on 0800 111 4000, Monday to Friday 9am to 5pm. More information here:

When will people be able to move house again?

If you are a young person

Young Scot has information specifically for 11-26 year olds about looking after your finances during coronavirus, how your work might be affected by coronavirus, looking after your mental health and wellbeing, and other issues:

If you identify as LGBTQ+

Stonewall Scotland provide links to a range of support services:

If you are disabled

Disability information Scotland provide a range of information via their website and phone line . The phone line is staffed between 9:30am and 4pm and can be reached by calling 0300 323 9961.