SafeDeposits Scotland Blog

Your Views - Findings From Our 2018 Surveys

Posted on Wednesday 19th of December 2018

This year - as we do every year - we issued surveys to all tenants, landlords and agents to ask for their views on SafeDeposits Scotland. Customer service is of paramount importance to us, therefore we really do value the feedback of all who use our services. We're grateful for the many compliments we receive and we take on board comments where room for improvement is identified. As 2018 draws to a close and we look back on the year, we wanted to share...Read More

The Tenant's Guide to Christmas Movies

Posted on Wednesday 12th of December 2018

Houses and flats often provide the stage in Christmas movies, as families and friends get together under one roof and various forms of magic, mirth and mayhem unfold. Inspired by scenarios from some favourite festive films, we've pulled together some points for tenants to consider during the holiday season. GREMLINS Gizmo and his human pal Billy get most of the credit for overcoming the mini menaces in Gremlins, but we think Billy's Mum deserves a...Read More

Christmas Opening Hours

Posted on Wednesday 5th of December 2018

That's right... Christmas Opening Hours. We know it's only the first week of December, but we're not just being over-eager about the festive season - we're sharing our opening hours for the season with the best of intentions. As always we aim to make things run as smoothly as possible for all landlords, letting agents and tenants, so wanted to let you know when you'll be able to reach us. This is also a reminder that bank holidays are not counted as a...Read More

Tenants as Bill Payers - Your Rights

Posted on Wednesday 21st of November 2018

"Black Friday" is approaching and a whole host of big companies are shouting from the rooftops about apparently special deals. It's a relatively recent phenomenon here, but even before this distinctly American tradition made its way across the Atlantic, the run up to Christmas has been a time for many to take stock of their finances and outgoings as gifting, eating, drinking and being merry shake up the bank balance. Electrical retailers, supermarkets,...Read More

How to Avoid Winter-Related Deposit Disputes

Posted on Wednesday 14th of November 2018

With the weather turning, we take a look at the potential winter-related problems that can affect a tenancy deposit - and how to avoid them. As temperatures plummet and the nights draw in, the elements can have an impact upon properties. For letting agents and landlords, it's important that the right checks are made to ensure any potential damage is avoided or minimised. As ever, preparation is key. Where possible, landlords should personally carry out...Read More

How is my Deposit Repaid if I've Moved Away from the UK?

Posted on Wednesday 7th of November 2018

Every day at SafeDeposits Scotland we speak to people around the world - often former tenants who have moved back to their home country after a temporary spell in Scotland, and sometimes Scots (both tenants and landlords) who have relocated overseas for a new chapter in their lives. Our deposit repayment procedure is designed so that payment can be requested as soon as a tenancy ends and - subject to all parties agreeing - monies can be in a tenant's UK bank account within a matter of...Read More