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Comment on Your Views - Findings From Our 2018 Surveys

Your Views - Findings From Our 2018 Surveys

Posted on Wednesday 19th of December 2018

This year - as we do every year - we issued surveys to all tenants, landlords and agents to ask for their views on SafeDeposits Scotland. Customer service is of paramount importance to us, therefore we really do value the feedback of all who use our services. We're grateful for the many compliments we receive and we take on board comments where room for improvement is identified. As 2018 draws to a close and we look back on the year, we wanted to share...Read More

Comment on Christmas Opening Hours

Christmas Opening Hours

Posted on Wednesday 5th of December 2018

That's right... Christmas Opening Hours. We know it's only the first week of December, but we're not just being over-eager about the festive season - we're sharing our opening hours for the season with the best of intentions. As always we aim to make things run as smoothly as possible for all landlords, letting agents and tenants, so wanted to let you know when you'll be able to reach us. This is also a reminder that bank holidays are not counted as a...Read More

Comment on How to Avoid Winter-Related Deposit Disputes

How to Avoid Winter-Related Deposit Disputes

Posted on Wednesday 14th of November 2018

With the weather turning, we take a look at the potential winter-related problems that can affect a tenancy deposit - and how to avoid them. As temperatures plummet and the nights draw in, the elements can have an impact upon properties. For letting agents and landlords, it's important that the right checks are made to ensure any potential damage is avoided or minimised. As ever, preparation is key. Where possible, landlords should personally carry out...Read More

Comment on How is my Deposit Repaid if I've Moved Away from the UK?

How is my Deposit Repaid if I've Moved Away from the UK?

Posted on Wednesday 7th of November 2018

Every day at SafeDeposits Scotland we speak to people around the world - often former tenants who have moved back to their home country after a temporary spell in Scotland, and sometimes Scots (both tenants and landlords) who have relocated overseas for a new chapter in their lives. Our deposit repayment procedure is designed so that payment can be requested as soon as a tenancy ends and - subject to all parties agreeing - monies can be in a tenant's UK bank account within a matter of...Read More

Comment on Haunted Households

Haunted Households

Posted on Wednesday 31st of October 2018

Last Halloween we brought you a round up of the seven creepiest haunted houses in Scotland. Now we're back with more examples of ghostly goings on around the country. Castles and remote mansions featured heavily on our last trip into the spirit world, but as you'll read below things can go bump in the night in even the most pedestrian of surroundings... Edinburgh - Charlotte Square The capital has a reputation as a hotspot for hauntings and while spooky goings on at the likes of...Read More

Comment on SafeDeposits' Top Points from the Letting Agent Code of Practice

SafeDeposits' Top Points from the Letting Agent Code of Practice

Posted on Tuesday 23rd of October 2018

1st October has been and gone, and if you're a letting agent operating in Scotland your application for the Scottish Letting Agent Register should have been submitted before that deadline. It's the latest key date in what has been a significant year for letting agents in Scotland, with the publication of the Letting Agent Code of Practice back in January. The Code of Practice, as one would expect for such an important document, covers many bases - we're sure you've already read it, and...Read More