SafeDeposits Scotland Blog

If you make a mistake while submitting a proposal the most important thing to do is contact us immediately. We can only assist if we are notified within 24 hours. If the mistake is made within business hours you should call us right away. If the mistake happens out with business hours you should email us at info@safedepositsscotland.com. Our office is open 9am to 5pm, Monday to Friday. If we are notified we will contact all parties and inform them of what has happened and reset...Read More

Whenever you decide to move out you should follow a few steps correctly to increase the chances of getting all of your deposit back and quickly. Re-read your tenancy agreement. A tenancy agreement was signed at the start of the tenancy which set out the rules for the tenancy and ending your tenancy. You should always keep your copy of the tenancy agreement in a safe place so you can refer to it at any point. However if you don't have your copy to hand you can ask your letting agent...Read More

When you move in to a new home, make sure there's a detailed inventory which you agree with. If something is already broken or dirty when you move in but it isn't written on the inventory, you could end up having to pay for it when you move out. What is an inventory? An inventory is a list of everything in the property when you move in (for example, furniture, décor, fixtures and fitting, etc.) and the condition they're in (for example, 'brand new, never...Read More

There are three bits of information you need to access your SafeDeposits tenant account, the tenant name, DAN and DRN number. We do not send you all of these at once, you have to act to receive everything you need. Step 1 - We send you the DRN number Your landlord has to register your deposit within 30 working days of your tenancy beginning. Once the funds are transferred we will confirm that we hold the funds. We will send you a letter or an email. If your landlord or...Read More

On 1 December 2017 new legislation came into force. This means now tenants should now go to the First-tier Tribunal for Scotland (Housing and Property Chamber) if landlords or letting agents do not protect their deposits. Previously tenants had to raise a 'summary application' in the Sheriff court against their landlord if they had not protected their deposit. There are no fees involved in taking a case to the First Tier Tribunal. Unprotected deposits Your landlord has to...Read More

Disputes can often be a stressful, disagreements can arise during a tenancy for a number of reasons. It's best for tenants and landlords alike to be able to look to and resolve issues that may arise during or after the tenancy. SafeDeposits always offers free, impartial adjudication on disputes over tenancy deposits. Avoiding disputes during a tenancy 1. Communication. If a problem arises during your tenancy it is important to talk about the issue as soon as possible. Keep a...Read More