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Comment on Using a letting agent

Using a letting agent

Posted on Wednesday 23rd of August 2017

DJ Alexander is the largest agency in Central Scotland. Here, its Associate Director Rob Trotter guides you through how agents can save you money and significantly reduce the burden that leasing often brings. Every landlord needs a tenant, so having the backing of an agency that can attract high quality tenants is invaluable for any rental venture. When selecting an agent to work with, landlords should look for an organisation that has a strong reputation in the market. A good agent will...Read More

Comment on We dig deeper into unclaimed deposits

We dig deeper into unclaimed deposits

Posted on Tuesday 3rd of October 2017

Most tenants claim their deposits back after they move out, but, as hard as it is to believe, a surprising number don't. We decided to dig deeper into our figures and have discovered that renters in some cities are more forgetful than others. The top five cities in Scotland for unclaimed deposits are: Edinburgh City: 919 deposits, worth £219,559.34 Glasgow City: 417 deposits, worth £113,422.99 Aberdeen City: 246 deposits, worth £73,023.66 Fife: 245 deposits, worth...Read More

Comment on Ask SafeDeposits: Can I use the deposit for rent arrears?

Ask SafeDeposits: Can I use the deposit for rent arrears?

Posted on Thursday 5th of October 2017

Yes, you can deduct any unpaid rent from your tenant's deposit, as long as this is specified in the tenancy agreement. If you want to claim for rent arrears and the tenant disagrees and refers the repayment to a scheme's adjudication service, the adjudicator will consider the following: What is the claim for? For example, rent arrears, cleaning, etc. What are the tenant's obligations in the tenancy agreement? The deposit clause in the tenancy agreement must specify...Read More

Comment on Ask SafeDeposits: I don't know if my deposit has been protected - what should I do?

Ask SafeDeposits: I don't know if my deposit has been protected - what should I do?

Posted on Friday 27th of October 2017

How do I know if my deposit has been protected? Your landlord has 30 working days from the tenancy start date to transfer your deposit to a government-approved tenancy deposit scheme, and provide you with particular key information. The key information should include the name and contact details of the tenancy deposit scheme which protects your money. After they have received your deposit, the scheme will also send you a deposit protection certificate to confirm your money is...Read More

Comment on How to Avoid Winter-Related Deposit Disputes

How to Avoid Winter-Related Deposit Disputes

Posted on Wednesday 14th of November 2018

With the weather turning, we take a look at the potential winter-related problems that can affect a tenancy deposit - and how to avoid them. As temperatures plummet and the nights draw in, the elements can have an impact upon properties. For letting agents and landlords, it's important that the right checks are made to ensure any potential damage is avoided or minimised. As ever, preparation is key. Where possible, landlords should personally carry out...Read More

Comment on Your Views - Findings From Our 2018 Surveys

Your Views - Findings From Our 2018 Surveys

Posted on Wednesday 19th of December 2018

This year - as we do every year - we issued surveys to all tenants, landlords and agents to ask for their views on SafeDeposits Scotland. Customer service is of paramount importance to us, therefore we really do value the feedback of all who use our services. We're grateful for the many compliments we receive and we take on board comments where room for improvement is identified. As 2018 draws to a close and we look back on the year, we wanted to share...Read More