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Landlords and letting agents
The Tenancy Deposit Schemes (Scotland) Regulations 2011 have changed the way landlords and letting agents must handle tenancy deposits. If a landlord or agent takes a deposit from their tenant, they must transfer the deposit to a government approved tenancy deposit scheme, such as SafeDeposits Scotland, and provide the tenant with particular key information within 30 working days of the tenancy start date.
Should a landlord fail to protect a deposit and/or provide the key information in accordance with the Regulations, tenants can apply to the First-tier Tribunal for financial sanctions against the landlord. If the Tribunal is satisfied that the landlord has failed to comply, they may order the landlord to pay the tenant up to three times the amount of the deposit. In addition they may order the landlord to transfer the deposit to a tenancy deposit scheme. A tenant has up to three months after the tenancy ends to apply to the First-tier Tribunal for sanctions against the landlord.
SafeDeposits is Scotland’s leading tenancy deposit scheme, which has attracted approximately 60% of the market. We aim to help make compliance with the Regulations as quick and easy as possible. You can find out more about SafeDeposits in our welcome pack and scheme rules.
To help provide further information and answer your questions, we have a range of short YouTube videos, guidance documents and a landlord FAQ.
SafeDeposits Scotland is a partner of the Scottish Association of Landlords (SAL) - the largest and only dedicated national organisation that represents landlords and letting agents throughout Scotland. SAL supports and represents its members' interests through providing resources and assistance as well as delivering lobbying and campaigning work. Click here for membership information.
Partly funded by the SafeDeposits Scotland Charitable Trust and created and maintained by Shelter Scotland, the Renting Scotland website contains a wealth of information for both tenants and landlords in Scotland's private rented sector.
SafeDeposits Scotland is...
- Approved by the Scottish Government
- Scotland's leading tenancy deposit scheme
- Backed by several leading Scottish organisations
- Scottish based with an office and contact centre in Glasgow
- Free to use
Landlords and agents can register for an online account and start submitting deposits to be protected.
If you are already registered with us as a landlord or agent you can access your online accounts here.
