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Key Information for Tenants in the Private Rented Sector During the COVID-19 Outbreak
Please note that we do not accept payment by credit card. We are happy to accept payment by debit card.
Webinars
Our webinars are free to register for and accessible from wherever you are in Scotland or beyond. Details of webinars will appear below.
Thursday 2nd July - 3pm - FAIR WEAR AND TEAR AND BETTERMENT
The concepts of fair wear and tear and betterment often need to be considered in disputes surrounding the return of tenancy deposits. In this webinar we will look at fair wear and tear vs damage and dilapidation, the definition of betterment, the adjudicator's approach and how we can help.
To register for the Fair Wear and Tear and Betterment webinar CLICK HERE.
Thursday 16th July - 3pm - NAVIGATING THE EVIDENCE PORTAL
If a dispute surrounding a tenancy deposit enters into adjudication, the adjudicator will need to see evidence supporting the reason for the proposed deduction from the deposit. Evidence can be submitted via our online portal and in this session we will guide you through where to access the portal, what the adjudicator needs to know, what happens when things go wrong and viewing the other party's evidence.
To register for the Navigating the Evidence Portal webinar CLICK HERE.
Please ensure that you have the most up to date version of your browser installed before attending a webinar.
To view previous webinars, visit our YouTube channel.
Adjudication Workshops
COVID-19 - Due to the ongoing situation in Scotland and beyond we have suspended our programme of regular in-person adjudication workshops. We do hope to reintroduce these in future when it is safe to do so, however in the meantime we are pleased to be offering free webinars which are detailed above.
