SafeDeposits Scotland Blog

If you make a mistake while submitting a proposal the most important thing to do is contact us immediately. We can only assist if we are notified within 24 hours. If the mistake is made within business hours you should call us right away. If the mistake happens out with business hours you should email us at info@safedepositsscotland.com. Our office is open 9am to 5pm, Monday to Friday. If we are notified we will contact all parties and inform them of what has happened and reset...Read More

Whenever you decide to move out you should follow a few steps correctly to increase the chances of getting all of your deposit back and quickly. Re-read your tenancy agreement. A tenancy agreement was signed at the start of the tenancy which set out the rules for the tenancy and ending your tenancy. You should always keep your copy of the tenancy agreement in a safe place so you can refer to it at any point. However if you don't have your copy to hand you can ask your letting agent...Read More

There are three bits of information you need to access your SafeDeposits tenant account, the tenant name, DAN and DRN number. We do not send you all of these at once, you have to act to receive everything you need. Step 1 - We send you the DRN number Your landlord has to register your deposit within 30 working days of your tenancy beginning. Once the funds are transferred we will confirm that we hold the funds. We will send you a letter or an email. If your landlord or...Read More

On 1 December 2017 new legislation came into force. This means now tenants should now go to the First-tier Tribunal for Scotland (Housing and Property Chamber) if landlords or letting agents do not protect their deposits. Previously tenants had to raise a 'summary application' in the Sheriff court against their landlord if they had not protected their deposit. There are no fees involved in taking a case to the First Tier Tribunal. Unprotected deposits Your landlord has to...Read More

Many landlords don't allow any permanent changes to be made to their property. If you have an established and trusting relationship with your landlord they may be happy for you to make alterations. You will have to reach an agreement before thinking of doing anything - if you don't you may lose out on your deposit at the end of the tenancy. Any agreement reached should be put in writing so there is no room for disagreement at the end of the tenancy. If it's a phone call...Read More

The action a tenant needs to take in relation to a garden should be clearly set out in the tenancy agreement. Tenants should always read the tenancy agreement before signing it and if you have any questions ask your potential landlord beforehand. Generally speaking, a tenant should be expected to keep a garden neat, including paths, lawn and flowerbeds and to return the garden in the same condition as at check in. The garden should be seen as an extension house. The same principle as the...Read More