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If you rent your home, you will probably have to pay a deposit. The law says landlords and letting agents in Scotland have to transfer their tenant's deposit to a government approved tenancy deposit scheme, like SafeDeposits Scotland, to keep it safe. They also have to tell their tenant the name and contact details of the scheme. For further information, we have a short YouTube video which explains how tenancy deposit schemes work.
Once your landlord or letting agent transfers your deposit to us, we will send you a Deposit Account Number (DAN) and Deposit Repayment Number (DRN) by email or post. You can use these numbers to log in to our website to update your contact details and claim your deposit back.
SafeDeposits Scotland will protect your deposit while you live in the property to make sure it is available to be repaid to you after you move out. If you follow the terms in your tenancy agreement, all of your deposit should be repaid. After you move out, you should log in to our website to claim your deposit back. We have a short YouTube video which explains the step-by-step repayment steps.
Enter your DAN and DRN here to access the options available to you.
DAN - this is your Deposit Account number which you will require to access your tenancy record or make a repayment application or response
DRN - this is your Deposit Repayment Number which you will require to access your tenancy record or make a repayment application or response
If you have lost either your DAN or DRN please click here
If you have lost your DAN and DRN, please contact us
If you know your DAN but require your DRN, please click here
Please enter your details below using the surname as shown on the Tenancy agreement and the post code of the property at which you were the tenant