Tenant Information

If you rent your home, you will probably have to pay a deposit. Your landlord or letting agent must transfer your deposit to a government approved Scottish deposit protection scheme, like SafeDeposits Scotland, to keep it safe. This is the law in Scotland. They also have to tell you the name and contact details of the scheme. For more information, we have a short YouTube video which explains how tenancy deposit schemes work.

If a landlord fails to protect your deposit with a Scottish deposit protection scheme and/or provide the necessary information, you can apply to the First Tier Tribunal for financial sanctions. If the Tribunal is satisfied that the landlord has failed to comply, they may order the landlord to pay you up to three times the amount of the deposit. In addition they may order the landlord to transfer the deposit to a Scottish deposit protection scheme. You can apply to the First Tier Tribunal during the tenancy or up to three months afterwards.

After your landlord or letting agent transfers your deposit to SafeDeposits, we will send you a deposit account number (DAN) and deposit repayment number (DRN) by email or post. You can use these numbers to log in to our website to keep your contact details up-to-date and claim your deposit back when you move out. We also have a short YouTube video which explains how to get your deposit back. 

Partly funded by the SafeDeposits Scotland Charitable Trust and created and maintained by Shelter Scotland, the Renting Scotland website contains a wealth of information for both tenants and landlords in Scotland's private rented sector.

SafeDeposits Scotland is...

• Approved by the Scottish Government
• Scotland's leading tenancy deposit scheme
• Backed by several leading Scottish organisations
• Scottish based with an office and contact centre in Glasgow
• Free to use